FAQs


What is Tucker Subscription Box?

Tuckerbox offers a unique, limited edition collection of comfortable fashion for kids.

It’s a pretty awesome concept, if we can say so ourselves. :D Tuckerbox enables parents to stock up on essential styles all year long. We’re India’s first kids’ style box that provides parents with a convenient way to dress kids in cool brands at significant savings — all while bonding over the joys of unboxing surprises together.

Tuckerbox Subscription is your go-to source for clothes for your 1-5 year old boys and girls. After taking a quick style quiz, we hand select 5-6 items that match the season. (Boxes for toddlers include 5-6 dresses or 10-12 individual items like dresses, toys, accessories, stationery,  etc.)

How does it work?

  1. Fill out your Style Profile

Begin by filling out the Style profile. This helps us understand your preferences. Completing your profile should only take about 10-15 minutes.

  1. Pick your Seasons

We have divided the year into 4 and you can choose how many boxes you want.

E.g. For 2017 we are opening up Aug and Nov boxes and you can pick Aug or you can pick both

3. Place your order and hang tight.

Happiness is on the way. Upon signing up, you’ll receive your first box within within the first 15 days of the quarter as specified on the product page.

We’ll let you know when your package is near. Your box will be addressed to your child, but you can Unpack Happiness together on delivery day!

  1. Tell us what you think

Don't forget to give us specific feedback – you can email us or you could spread the love via our social pages.

 

How much does it cost?

Our average price point is Rs 250 - 400 per item, but we carry a wide variety of prices. We do our best to pick items that reflect your preference based on the style profile and the seasons.

What types of items can I expect?

We carry a wide range of items. We currently offer pants, skirts, shorts, dresses, sweaters, shirts, outerwear, jewelry, bags, books, activities or anything related to the theme or season of the box. We’re growing and evolving quickly and you can expect to see us add more and more new categories and brands.

How do I know my sizes?

We currently carry kid’s sizes 1- 5 years and maternity wear for women’s sizes XL-XXXL. We’re actively working with our brands to increase our range of sizes so that we can deliver great selections to more clients. 

How do I cancel my subscription?

To cancel or change a shipment, please drop an email to our support team support@aztuckerbox.com

 

How do I change my kid's age or style profile?

Kids grow and change quickly, so we make this easy. To update your kid’s style profile for future boxes, just head to the "Kid Info" section to make changes anytime.

Can I request specific styles?

Because our unique service helps us pack in meaningful savings you won't find elsewhere, we are unable to fulfill specific requests at the moment.

Do you ship internationally?

Yes! Please contact support@aztuckerbox.com for international shipping.

How do you handle shipping & returns?

Please refer to our shipping and return policy. Incase of address change ou need to contact support@aztuckerbox.com before the shipping date to ensure we send this to the new address.

Can I get two boxes for my kid in the same season?

Yep! If you need more clothes, you can get a second box for your kid. We don't send repeat items. Email support@aztuckerbox.com to request another box.

Can I gift Tuckerbox?

Absolutely, we totally encourage that. Just add the gift box charges at the end and we will ship it giftwrapped. Have fun unpacking happiness together. 

 

What if I receive a style in poor condition?

We do our best to thoroughly check every item before it's sent out, but if something falls through the cracks, e-mail support@aztuckerbox.com and we will make it right.